Who we are

This privacy policy sets out how Vervology, a company based in Manlius NY, uses and protects any information that you give us when you use this website or our services. If you’d like to get in touch with someone from our organization about this document or the services we provide, please email us at info@vervology.com.

What personal data we collect and why we collect it

We respect and are committed to protecting your privacy. Information that is collected by us is used for the purposes of conducting business activity.

Vervology does not sell, rent or lease its customer lists to third parties.

Information may be shared in limited ways with partners such as our payment processor when placing an order for the purposes of being able to conduct e-commerce business or partially or fully anonymized (as much as possible) for analytics and security.

The information we collect may include:

  • personal data – such as name, email address, or mailing address.
  • transactional data- such as information about a purchase. 
  • technical data- such as IP address, device type, browser agent.

We typically collect the data above for the following reasons:

Sales/pre-sales/client support

To be used for the purposes of responding to pre-sales enquiries or for on-boarding new clients into one or more of our provided services. Addressing client questions or technical support.

Payment/e-commerce processing

We may collect information for the purposes of fulfilling an order, subscription, service contract, or other related payment transaction purpose. Credit card processing is handled by a PCI-compliant third party payment processor and NO credit card information is ever saved by Vervology directly.

Please note that the nature of purchasing a subscription may require some information to be retained on a recurring basis. Orders or records of orders (receipts, invoices, etc) may be retained for reporting, forecasting, and other typical business activities. 

Analytics/Security

We use a third party analytics provider called Google Analytics to provide us with analytical data about visitors to our sites. For more information regarding Google’s use of cookies and collection and use of information see the Google Privacy Policy. To opt out of Google Analytics, please visit the Google Analytics Opt-Out Page to learn about opting out and installing the appropriate browser add-on.

To ensure safety and quality of our servers and network, all traffic to this website is processed with a web application firewall and distributed security network, which may result in certain data such as IP address and browser useragent string being transmitted to a security service provider for the purposes of preventing abuse of our systems.

Mailing lists

Vervology may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. We may receive a notification or track when you open an email from Vervology or click on a link therein.

Users that opt-in to receive email updates from the company will have the option to opt-out at any time via a “unsubscribe” link in the email footer. Our company DOES NOT participate in activities like mass unsolicited email marketing.

Use of cookies

The Vervology website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. The following is a description of the ones our site sets:

“_ga” – Analytics

Duration: 2 years. Description: Used by Google Analytics to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.

“_gat” – Analytics

Duration: 1 minutes. Description: Used by Google Analytics to throttle request rate.

“_gid” – Analytics

Duration: 24 hours. Description: Used by Google Analytics. Stores and updates a unique value for each page visited.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Vervology services or websites you visit.

Embedded content from other websites

Post and pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content. Our company cannot control this collection, and we encourage our users to read the privacy statements of any other site that potentially collects personally identifiable information.

How long we retain your data

Data collected is retained for as long as needed for the purposes of conducting business or for taxes, legal purposes, and reporting/analytics.

Data from minors

Vervology does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Security policy statement

Vervology secures your personal information from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We also take reasonable steps to protect personal data from external threats such as malicious software or hacking. However, there are always inherent risks in sending information and interacting with websites through the public internet. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.

Refund Policy

Refunds are made at the sole discretion of Vervology. 

Shipping Policy/Delivery Policy 

Vervology does not sell tangible products, therefore there is nothing to ship or deliver. 

Changes to this policy 

Vervology reserves the right to change this Privacy Policy at any time without prior notice. We may notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page.