The digital age has opened up a wealth of opportunities for businesses to connect with customers and reach a wider audience. For small businesses especially, one of the best ways to broaden their reach is …
Redefining the Customer Value Journey
Customer Value Journey The Customer Value Journey (CVJ) is a term used to describe the 8-Stages customers go through as they build up a relationship with a brand. The 8-Stages: The CVJ is central to …